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Commonly Asked Questions
About SM Expo

Get The Answers You Need to Have A Successful Experience

Dedicated to making the exhibitor experience as quick, easy, and rewarding as possible, we have compiled a comprehensive list of frequently asked questions to address any queries or concerns you may have as an exhibitor. We are committed to providing you with the guidance and support necessary to make the most of your participation.

Covering topics from general inquiries to travel to questions specific to your needs as an exhibiting company, this is your go-to resource for all the frequently asked questions about our event.

How can I become an exhibitor?
Visit our Why Exhibit page to learn more and submit your Become an Exhibitor form.

What is the cost per square foot to exhibit?
Pricing varies between booth options. To get in touch with a sales representative to discuss booth and pricing options and availability, email Mark Vanderwarf at [email protected] or call him at 858-210-5145.

What is the cancellation policy for exhibitors?
The cancellation policy is outlined on your booth contract. Depending on the date of cancellation, either 30%, 60% or 100% of your commitment will be considered due at the time of cancellation.

Is there a payment schedule I can follow?
The payment schedule is outlined in the terms of your contract with the dates corresponding listed. In general, 30% is due 12-9 months out from the show, 60% is due 9-6 months out from the show, and 100% is due 6 months out from the show.

How many badges do we receive with our booth?
You can receive up to 10 badges per 10x10 booth upon arriving at the event. If you lose your badge, you can pick up a new one at any of exhibitor service booths at the convention center. If you go over your booth badge limit, there will be an additional cost.

How can an exhibiting company get more exposure before/at the show?
Visit our Why Exhibit page to learn more about all the pre-event and onsite marketing opportunities to maximize your exposure at the event.

What is included in the basic online exhibitor directory listing, and how can I upgrade?
Your listing includes your company name and booth location. To upgrade to a featured listing Smart Bundle that includes three licenses for onsite lead retrieval app, upgraded listing status on the website and mobile app and more, please reach out to the sponsorship team at [email protected].

Who should I contact regarding speaking opportunities?
To inquire about speaking opportunities, reach out to Mark Vanderwarf at [email protected] or call him at 858-210-5145.

How do I become a sponsor?
If you’re interested in becoming a sponsor for our upcoming event, please reach out to our sponsorship sales team at [email protected].

How do I become a partner?
If you’re interested in becoming a Media or Association Partner for SM Expo, please contact Amanda Babcock at [email protected]

What are the show hours?
Expo Hours:
Tuesday, February 4, 2025 9:30 a.m. – 5 p.m.
Wednesday, February 5, 2025 9:30 a.m. – 5 p.m.

What is the address to the Anaheim Convention Center?
Anaheim Convention Center
800 W. Katella Avenue Anaheim, CA 92802
(714) 765-8950
For directions and travel tips see Parking and Shuttles.

How do I get to SM Expo?
We have negotiated discounts with companies to help getting to Anaheim easier. For information, please review the Travel Discounts page.

How do I make hotel reservations?
The company handling hotel reservations is onPeak. They provide discounted rooms close to the Anaheim Convention Center (ACC). This service guarantees you a set rate and also puts you in a hotel within walking distance to the ACC or near a free shuttle that will take you there. You can view a list of available hotels by going to the Travel Discounts page.